topic Why am I getting too many anonymous user sessions with less than 1 second session duration ? in Real User Monitoring

Why am I getting too many anonymous user sessions with less than 1 second session duration ?

rohit_sharma — Mon, 29 Jul 2019 08:44:27 GMT

Why am I getting too many anonymous user sessions with less than 1 second session duration ?

We have observed too many user sessions having average session duration less than 1 second, not sure why. Please let me know if anybody faced similar problems.

Re: Why am I getting too many anonymous user sessions with less than 1 second session duration ?

skrystosik — Mon, 29 Jul 2019 09:12:05 GMT

We've had such issue once when cookie secure was enabled in cofniguration. Because of some issues with F5 configutation, all sessions was splitted by single user action. I don't know details about how client resolved it unfortunately. I suggest to open support ticket.

EDIT: One more idea. Are you using manuall

dtrum.endSession()

from your JS code?

Sebastian

Re: Why am I getting too many anonymous user sessions with less than 1 second session duration ?

AlexanderSommer — Tue, 30 Jul 2019 06:32:44 GMT

Please create a Dynatrace support ticket in order to investigate. It might be an issue with cookies or an other infrastructure issue with your environment.

https://www.dynatrace.com/support/contact-support/

Thanks, Alex