topic Re: Provider breakdown and resource type in Real User Monitoring

Provider breakdown and resource type

Babar_Qayyum — Wed, 17 Feb 2021 05:51:02 GMT

Dear All,

To have mobile RUM data (Mobile RUM (external) we use an SSL certificate.

By default resource type detects as 3^rd party. Should we leave it as it is or should we change to the 1^st party?

Regards,

Babar

Re: Provider breakdown and resource type

ChadTurner — Wed, 17 Feb 2021 16:12:54 GMT

Hey @Babar Q. When we were a managed customer we also changed from 3rd party to first party as well. Its really up to you.

Re: Provider breakdown and resource type

Babar_Qayyum — Wed, 17 Feb 2021 17:33:46 GMT

Hello @Chad T.

Thank you for your comments and for sharing your personal experience. It means there are no recommendations and also there are no pros and cons to this configuration/modification.

CORRECT?

Regards,

Babar

Re: Provider breakdown and resource type

ChadTurner — Wed, 17 Feb 2021 18:29:29 GMT

The main benefit is indeed being able to identify what resources are 1st and 3rd party accurately when you're looking at performance in the Dynatrace product.

Another good example is in our Dashboarding capabilities we can get a better view of traffic regarding the different sources

There isn't a difference in granularity or information but it's a better way to organize and understand how your resources are affected and where they're coming from.

One additional piece I wanted to add was the ability to count resources used in a user action via USQL.
Take this example:

If we go to a specific User Action and analyze it as well we can get more info on the Resources and their effect on action duration

So back to the purpose of classifying/organizing them - it's just to make sure Dynatrace better reflects your environment and visualization of what's going on

Re: Provider breakdown and resource type

bobby_crumley — Wed, 17 Feb 2021 18:30:11 GMT

You are correct, there is not a recommendation of 1st or 3rd party for mobile RUM. Either way works, whichever is better for you.

Thanks -

Bob

Re: Provider breakdown and resource type

Babar_Qayyum — Thu, 18 Feb 2021 05:39:33 GMT

Hello @Chad T.

Once again thank you for sharing your point of view.

Regards,

Babar

Re: Provider breakdown and resource type

Babar_Qayyum — Thu, 18 Feb 2021 05:40:09 GMT

Hello @Bob C.

Thank you for your comments.

Regards,

Babar