topic Enforce enabling RUM for specific user in Real User Monitoring

Enforce enabling RUM for specific user

nima_samsami_ex — Thu, 18 Feb 2021 14:12:29 GMT

Hi,

We are measuring about 30% of our user with rum but we want to measure our selenium user each time it runs. At the moment it happens often, that the Test user ist not measured.

How can you enforce measuring the specifi user?

Greets,

Nima

Re: Enforce enabling RUM for specific user

bobby_crumley — Thu, 18 Feb 2021 14:28:23 GMT

Hi Nima

When you enable RUM capture limits, there is no way to ensure a specific user is tracked. The way I've gotten around this in the past is turning on 100% capture during the hours of the test and then disabling it. This takes a much more active approach to monitoring around the test, but ensures the whole test is captured, as well as the specific user. In my case we only tested for 3 hours, hopefully you don't need to run this test for days.
The other option could be to enable capture, force that test user to execute (if possible) and then after execution is complete, reduce back to 30%.

Hope this helps!

Bob

Re: Enforce enabling RUM for specific user

zietho — Thu, 18 Feb 2021 15:06:49 GMT

One way:

use 100%
enable user "opt-in" mode
use the js api to opt-in only for users that you want to include (e.g. your test users)