topic Re: APDEX settings for SESSION in Real User Monitoring

APDEX settings for SESSION

jeff_rowell — Tue, 27 Apr 2021 11:31:21 GMT

I see that an overall APDEX rating is provided for each user session, but I can find nothing in the documentation that explains how this is calculated or whether the settings can be adjusted. The documentation mentions, as far as I can see, only APDEX calculations for individual user actions. Can somebody tell me how this APDEX is calculated and tell me whether I can adjust the related settings?

Re: APDEX settings for SESSION

skrystosik — Wed, 30 Oct 2019 13:18:14 GMT

It's easy, you have apdex for each user action and based on this is calculated apdex for user session. If you are interested in how apdex is calculated for user action:

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/basic-concepts/ratings/apdex-ratings/

Sebastian

Re: APDEX settings for SESSION

jeff_rowell — Wed, 30 Oct 2019 13:41:33 GMT

I'm afraid that I do not understand your answer. Each action can obviously have a different APDEX value… how DT handles that to produce an overall APDEX evaluation for the session is not explained.

Re: APDEX settings for SESSION

skrystosik — Wed, 30 Oct 2019 13:54:04 GMT

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/basic-concepts/ratings/user-experience-score/ i think this part of documentation may be closer to what you need.

Re: APDEX settings for SESSION

jeff_rowell — Wed, 30 Oct 2019 14:27:58 GMT

Thanks. The information provided on "User Experience Score" is exactly what I was looking for.