topic Re: User Session delay on 1.124 after adding visit tag. in Real User Monitoring

User Session delay on 1.124 after adding visit tag.

shawn_g — Fri, 30 Sep 2022 12:27:16 GMT

One of our applications setup the visit tagging feature on version 1.124 of managed and we are noticing that there is about a 40 to 45 minute delay in data when browsing user sessions. Is this a known issue?

the capture below was taken at 9:37 am and as you can see we have our last sessions at 9:00 when looking back two hours.

Here is another screenshot taken a few minutes later and as you can see. The data eventually populates, but there is quite a delay. Any ideas into why this could be occurring?

Regards,

Shawn Givan

Re: User Session delay on 1.124 after adding visit tag.

shawn_g — Mon, 07 Aug 2017 13:51:43 GMT

Images are not posting

Re: User Session delay on 1.124 after adding visit tag.

AlexanderSommer — Mon, 07 Aug 2017 13:58:01 GMT

At the moment all user session related data and views are calculated on ended user sessions only. Dynatrace is processing the data after a user session has ended which is normally 30 minutes after the last user action. See also: https://help.dynatrace.com/user-experience-monitor...

Dynatrace will process "live" user sessions in future, but this project is still in development.

Re: User Session delay on 1.124 after adding visit tag.

shawn_g — Mon, 07 Aug 2017 14:00:39 GMT

Alexander,

Perfect. I will let the application team know.

Thank you.

Regards,

Shawn Givan

Re: User Session delay on 1.124 after adding visit tag.

pahofmann — Thu, 18 Jan 2018 13:44:03 GMT

Hi @Alexander S.,

is there an ETA yet for the live user session? This is a big issue at our prospects that already know appmon and have near realtime informatin about visits.