topic Re: Show sessions when Management Zone is selected in Real User Monitoring

Show sessions when Management Zone is selected

mkulov — Thu, 09 Jan 2020 13:54:22 GMT

Hi,

I have created management zone and I have assigned all related hosts to the MZ.

I have also assigned the specific application to the MZ.

However when I go to Sessions and apply the MZ filter I see no sessions.

Is there anything else I need to configure in order to show user sessions when MZ filter is applied?

Thank you!

Martin Kulov

Re: Show sessions when Management Zone is selected

ctturner — Thu, 09 Jan 2020 18:24:20 GMT

@Martin K. I would suggest you use a Auto tag and select to have the tags be applied not only at the host level, but the process and service level. Also check the permission level of the management zone within the CMC/SaaS admin page. I'd check the rights first to ensure that everything is set correctly

Let me know if you need a hand with this.

-Chad

Re: Show sessions when Management Zone is selected

skrystosik — Thu, 09 Jan 2020 19:55:31 GMT

When you go to application list, you swe there your application When Management zone filter is active? Are you sure that this application jadę user sędziom properly recorded? Did you tried pick up different timeframe?

Sebastian

Re: Show sessions when Management Zone is selected

mkulov — Thu, 09 Jan 2020 21:12:10 GMT

Hi Sebastian,

Yes, there are sessions tracked as I can query them by Application when MZ filter is set to All.

Re: Show sessions when Management Zone is selected

mkulov — Thu, 09 Jan 2020 21:14:01 GMT

Hi Chad,

I have assigned Application and Hosts groups to the MZ.

My quess right now is that I also need to assign Services to MZ.

I will try this tomorrow.

Will check the Auto tag option too.

Martin

Re: Show sessions when Management Zone is selected

ctturner — Thu, 09 Jan 2020 21:19:41 GMT

@Martin K. Sounds like a good plan! let me know if you need any assistance!

-Chad

Re: Show sessions when Management Zone is selected

rastislav_danis — Fri, 10 Jan 2020 11:57:49 GMT

you have to manually set tag for application and include it in MZ, it should work then

Re: Show sessions when Management Zone is selected

mkulov — Fri, 10 Jan 2020 12:04:54 GMT

False alarm. Everything works as I have described above. I just missed to press Save changes 🙂

Re: Show sessions when Management Zone is selected

rastislav_danis — Fri, 10 Jan 2020 12:19:40 GMT

lol, this is very common type of mistake in dt gui, last time i was creting api detection rule 3 times until i found save button. in some sections there are multiple save buttons on upper and also on lower part of screen.

Re: Show sessions when Management Zone is selected

mkulov — Fri, 10 Jan 2020 12:23:37 GMT

Yes, it is really odd to have Save button in the middle of the page, at the bottom of the page, and sometimes to NOT have a Save button :)))

Re: Show sessions when Management Zone is selected

ctturner — Fri, 10 Jan 2020 13:02:21 GMT

Ahaha! Well i am glad to hear you got it working! have a great weekend!