topic Re: Web application API responding slow in Real User Monitoring

Web application API responding slow

shashank_b_agra — Mon, 03 Feb 2020 15:02:40 GMT

Hi, I have a web application which has 4 Apache and 4 Tomcat servers. I am trying to find the root cause for it using Purepath in Dynatrace but I am not able to figure it out yet. I have attached 3 screenshots where I am trying to understand what each of these means. If someone can have a look and help, that would be very helpful.

In the 2nd screenshot it says, Elapsed time, selftime and duration - what does these mean? Does it mean that the doFilter method took 13 seconds of time?

The flow is Browser -> Apache -> Tomcat so I am trying to find out where exactly is the problem?

Re: Web application API responding slow

dave_mauney — Mon, 03 Feb 2020 15:08:57 GMT

In a nutshell:

Elapsed: When the method started

Self: Time spent in the method itself

Duration: Time spent in downstream calls made and the method itself (total response time)

Re: Web application API responding slow

shashank_b_agra — Mon, 03 Feb 2020 15:34:09 GMT

@Dave M. Thanks for the response Dave. Would it be possible for you to analyse anything from those images and screenshots?

I am trying to find out the root cause for that 13 seconds time but I am not sure where to start and what to find?

If you can help, that would be very much appreciated.

Re: Web application API responding slow

dave_mauney — Mon, 03 Feb 2020 15:54:02 GMT

Can you send me your tenant or cluster details via email at dave dot mauney at dynatrace.com?