topic Re: Reporting on "Jailbroken/rooted" devices in Mobile RUM in Real User Monitoring

Reporting on "Jailbroken/rooted" devices in Mobile RUM

Ogutu_M — Wed, 09 Jun 2021 12:08:43 GMT

Hi All,

Can anyone please advise?

I am trying to figure out how to compile a report that shows users who are using "rooted/jailbroken" devices on Mobile RUM. The report can be in csv, json, etc.

I have checked USQL but does not see any parameters that return these details.

Does anyone know how I can solve this problem - are there any plugins, scripts or any other solution to this?

Thanks

Re: Reporting on "Jailbroken/rooted" devices in Mobile RUM

ChadTurner — Mon, 16 Oct 2023 14:08:02 GMT

@Moses O. I actually requested for this feature back on July 2020. Feel free to give it a thumbs up and favorite to your bowser! https://community.dynatrace.com/spaces/483/dynatrace-product-ideas/idea/242175/rfe-the-ability-to-use-usql-on-all-the-mobile-data.html

Re: Reporting on "Jailbroken/rooted" devices in Mobile RUM

Ogutu_M — Sat, 30 Jan 2021 15:29:11 GMT

@Chad T. Many thanks for your prompt response. As per the RFE you've posted above looks like we should be able to query "jailbroken/rooted" devices using USQL soon.

Re: Reporting on "Jailbroken/rooted" devices in Mobile RUM

ChadTurner — Sat, 30 Jan 2021 15:40:51 GMT

Yeah, Ideally, id like to have the ability to chart on any of those variables. I'm sure at some point, someone will have a use case to want to chart on every single value!