topic What entity does com.dynatrace.builtin:appmethod.useractionduration require? in Real User Monitoring

What entity does com.dynatrace.builtin:appmethod.useractionduration require?

callum — Mon, 22 Nov 2021 11:40:37 GMT

What entity does com.dynatrace.builtin:appmethod.useractionduration require?

I've tried APPLICATION-METHOD-67A5C3629C900C6F and APPLICATION_METHOD-67A5C3629C900C6F but they both don't appear to work, causing a 400 error.

Am i using the correct entity?

Re: What entity does com.dynatrace.builtin:appmethod.useractionduration require?

Philipp_Kastner — Mon, 11 Sep 2017 11:04:51 GMT

Hi Callum,

in order to access the user action duration of a specific user action you first need to mark the user action as key user action. Only then Dynatrace stores timerseries data for this action which can be accessed via the API.

Example API queries

Returns data for a specific key user action

https://{id}.live.dynatrace.com/api/v1/timeseries/?Api-Token={token}timeseriesId=com.dynatrace.builtin:appmethod.useractionduration&relativeTime=6hours&entity=APPLICATION_METHOD-451F2D7A308CA66E&aggregationType=AVG

Returns data for all key user actions

https://{id}.live.dynatrace.com/api/v1/timeseries/?Api-Token={token}timeseriesId=com.dynatrace.builtin:appmethod.useractionduration&relativeTime=6hours&aggregationType=AVG

Kind regards, Philipp

Re: What entity does com.dynatrace.builtin:appmethod.useractionduration require?

callum — Mon, 11 Sep 2017 12:13:56 GMT

@Philipp K. How long will i need to wait for the data to be accessible? And is there a limit of how many user actions i can mark as a key action?

Re: What entity does com.dynatrace.builtin:appmethod.useractionduration require?

Philipp_Kastner — Tue, 12 Sep 2017 06:28:11 GMT

It should only take a couple of minutes depending on how much traffic the user action is receiving. There is no limit for key user actions.

Kind regards, Philipp