https://community.dynatrace.com/t5/Real-User-Monitoring/Help-to-understand-user-sessions-merging/m-p/165807#M2913 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DanielS_0-1620767725270.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/931i748234EB566385BF/image-size/medium?v=v2&amp;px=400" role="button" title="DanielS_0-1620767725270.png" alt="DanielS_0-1620767725270.png" /></span></P><P>As you can see in the image Dynatrace detects that the same user is using different devices but the sessions are not merged, you can see in the following image that you can have different sessions for the same user and from the same device or different.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DanielS_1-1620768104737.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/932i6EB10E6B1BB02D45/image-size/medium?v=v2&amp;px=400" role="button" title="DanielS_1-1620768104737.png" alt="DanielS_1-1620768104737.png" /></span></P><P>&nbsp;</P><P>Hope it helps to understand.</P> Tue, 11 May 2021 21:23:34 GMT DanielS 2021-05-11T21:23:34Z https://community.dynatrace.com/t5/Real-User-Monitoring/Help-to-understand-user-sessions-merging/m-p/165531#M2912 <P>If a user logs in from multiple devices simultaneously will the session be merged or can I capture as two different sessions?</P> <P>&nbsp;</P> <P>So user is logged in and Dynatrace records and tags session successfully, user then logs in from a separate device. How does Dynatrace handle this? During some initial testing I can not see two different sessions or even the user tagging twice, instead I only see the initial page load of the second login.&nbsp;</P> <P>&nbsp;</P> Mon, 22 Nov 2021 11:50:58 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Help-to-understand-user-sessions-merging/m-p/165531#M2912 jordan_rose 2021-11-22T11:50:58Z https://community.dynatrace.com/t5/Real-User-Monitoring/Help-to-understand-user-sessions-merging/m-p/165807#M2913 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DanielS_0-1620767725270.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/931i748234EB566385BF/image-size/medium?v=v2&amp;px=400" role="button" title="DanielS_0-1620767725270.png" alt="DanielS_0-1620767725270.png" /></span></P><P>As you can see in the image Dynatrace detects that the same user is using different devices but the sessions are not merged, you can see in the following image that you can have different sessions for the same user and from the same device or different.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DanielS_1-1620768104737.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/932i6EB10E6B1BB02D45/image-size/medium?v=v2&amp;px=400" role="button" title="DanielS_1-1620768104737.png" alt="DanielS_1-1620768104737.png" /></span></P><P>&nbsp;</P><P>Hope it helps to understand.</P> Tue, 11 May 2021 21:23:34 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Help-to-understand-user-sessions-merging/m-p/165807#M2913 DanielS 2021-05-11T21:23:34Z