topic Re: How Dynatrace calculates Conversion rate? in Real User Monitoring

How Dynatrace calculates Conversion rate?

paulo1 — Thu, 26 Apr 2018 18:30:47 GMT

How Dynatrace calculates Conversion rate? Course that is based on Conversion Goal but divided by what? Users? Visits? Page Views?

screenshot-2018-4-26-goals-of-mobile-ecommerce-ren.png

Re: How Dynatrace calculates Conversion rate?

JamesKitson — Thu, 26 Apr 2018 18:53:41 GMT

That'll be calculated based on the number of sessions (i.e. visits) that met one of your conversion goals divided by the total number of completed sessions.

James

Re: How Dynatrace calculates Conversion rate?

paulo1 — Thu, 26 Apr 2018 19:19:30 GMT

Thanks James.

And how can I check that?

Re: How Dynatrace calculates Conversion rate?

JamesKitson — Thu, 26 Apr 2018 19:43:03 GMT

You could probably use custom charting (or the User sessions view) to compare the metrics for converted sessions to ended sessions and do some calculations off of that to make sure it is close to your conversion rate like so and then compare it to the conversion rate which is also available as a metric in custom charts. My quick test in our demo environment looks to be right (8/35 = 35%).

James

Re: How Dynatrace calculates Conversion rate?

paulo1 — Thu, 26 Apr 2018 20:45:23 GMT

Thanks a lot James.

Would be better could to confirm it by Conversion Goal, but It's enough to me.