topic Re: RUM & Power BI Report Server in Real User Monitoring

RUM & Power BI Report Server

Arnaud_GERMAIN — Thu, 25 Nov 2021 10:03:45 GMT

Hello,

is it planned to support Real User Monitoring auto-injection for "Power BI Report Server" of Microsoft?

Thanks,

Re: RUM & Power BI Report Server

Babar_Qayyum — Wed, 24 Nov 2021 15:58:51 GMT

Hello @Arnaud_GERMAIN

Real User Monitoring auto-injection is done by OneAgent and is supported for the following technologies/servers.

https://www.dynatrace.com/support/help/technology-support/

Regards,

Babar

Re: RUM & Power BI Report Server

rodrigo_alvare1 — Wed, 24 Nov 2021 17:03:01 GMT

Hi Arnaud,

Have you tried to install the oneAgent on that server? My guess is that if the underlying technology is supported by Dynatrace, for example IIS, it should work automatically.
If there is another non-supported technology, you could always monitor the user experience by using the https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/web-applications/alternative-setup/set-up-the-rum-browser-extension/

Re: RUM & Power BI Report Server

Arnaud_GERMAIN — Thu, 25 Nov 2021 14:26:29 GMT

Hello Babar,

I know this link... This is why I ask this question.

Thanks

Re: RUM & Power BI Report Server

Arnaud_GERMAIN — Thu, 25 Nov 2021 14:38:31 GMT

Hello @rodrigo_alvare1, yes the oneagent is installed on that server but RUM is not activated.

We cannot use RUM browser extension.

Thanks

Re: RUM & Power BI Report Server

Babar_Qayyum — Fri, 26 Nov 2021 07:12:43 GMT

Hello @Arnaud_GERMAIN

The link was shared just to know the supported technologies OOB. Did you try the agentless Real User Monitoring?

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/web-applications/alternative-setup/set-up-agentless-real-user-monitoring/

Regards,

Babar

Re: RUM & Power BI Report Server

rodrigo_alvare1 — Tue, 30 Nov 2021 17:38:52 GMT

So I guess something is conflicting with the automatic injection at the IIS level. Do you know if you can add any custom html/js in the screens provided to your clients? If that is the case you can add the reference to the js agent