topic Re: Adding metadata to user session using RUM API in Real User Monitoring

Adding metadata to user session using RUM API

Julius_Loman — Fri, 30 Sep 2022 12:15:30 GMT

Are there any possibilities to add additional metadata into user session in Dynatrace or how to override the built-in ones? WIth the RUM API (dtrum) it seems just the identifyUser() is available and other methods are basically for identifying particular actions/xhrs.

I'm particularly interested in setting the IP address from within an application. In this case, browsers are running on Citrix servers and we would like to track the Citrix client IP (it's available in the web app in JavaScript variable).

Re: Adding metadata to user session using RUM API

AlexanderSommer — Wed, 09 May 2018 13:54:47 GMT

This is on the roadmap and will be soon available

Re: Adding metadata to user session using RUM API

fstekelenburg — Wed, 14 Apr 2021 06:22:30 GMT

Can anyone give an update on how this has been implemented, and can be used?

Re: Adding metadata to user session using RUM API

Michal_Gebacki — Wed, 01 Dec 2021 14:14:15 GMT

Hi @fstekelenburg, I've reached to the source to provide you the first-hand informations. It's currently possible to do with the API, however getting the IP with use of Javascript isn't possible unless you make a request somewhere.

Re: Adding metadata to user session using RUM API

ChadTurner — Thu, 02 Dec 2021 13:10:44 GMT

Here is an idea that would be worth investigating. First and foremost, can you see the IP from the purepaths of the supported service that the user is interacting with? If so, you can create a request attribute to target that IP, then set the IP as the user tag on the user session. We have done this with many things that we wanted to track on users but Dynatrace

didnt provide an out of the box solution such as domain.