topic Re: Holidays / non working days prediction in Real User Monitoring

Holidays / non working days prediction

sorin_zaharov — Thu, 14 Feb 2019 12:33:03 GMT

Hi,

Does anyone know if there's any way to mark a date as a holiday in Dynatrace? In the case of easter for example, where that's not a fixed date, Dynatrace will alert you with unexpected low traffic. In the documentation it is said that prediction/anomaly detection works on a weekly basis

https://www.dynatrace.com/support/help/monitor/pro...

Besides setting a maintenance window for that day, does anyone know any workarounds?

Br,

Sorin

Re: Holidays / non working days prediction

skrystosik — Thu, 14 Feb 2019 15:17:10 GMT

There is no functionality for such thing. I think you can try posting new product idea about some kind of integration with remote calendar that has marked local holidays for particular countries. Maintenece windows is not good option as well because there can be some traffic. You will not have alerts that are actually important event for such small amount of traffic.

Sebastian

Re: Holidays / non working days prediction

Kenny_Gillette — Mon, 04 Apr 2022 17:07:27 GMT

What we do on Holiday is put all Applications in maintenance mode

When we move everything into ServiceNow, we are going to have a rule on Holidays to ignore Low Traffic count on Holidays.

Re: Holidays / non working days prediction

ddrake — Tue, 05 Jul 2022 14:14:09 GMT

I know this old but we have this issue as well. The only solution I have discovered and it is not a good solution is to mark my calendar to set a filter to negate the "Unexpected low traffic" alert when we have a holiday and turn it back on after the holiday. I really don't want a maintenance window. We do have users that work the holiday.

Re: Holidays / non working days prediction

AntonioSousa — Tue, 05 Jul 2022 18:47:19 GMT

There is a product idea for this, and you can upvote it:

https://community.dynatrace.com/t5/Dynatrace-product-ideas/RFE-AI-should-know-about-holidays/idi-p/151421