topic Re: Custom user action naming rules for Mobile apps in Real User Monitoring

Custom user action naming rules for Mobile apps

alejandro_herna — Fri, 30 Sep 2022 11:42:58 GMT

Hi,

We have noticed that for a mobile app Dynatrace assigns the same name for a user acionS, for instance, we have multiple user actions with the name "touch on Continue" as there are multiple parts in the app where there's a continue button, and it's difficult differenciate those user actions.
is there a way to define custom naming rules for mobile apps? where for example we could add the page title next to the name without having to change all the application parts that contain this action as we do using placeholder for a web application?

I don't see an option to do this in the WebUI, in case there's not, what other options do we have to
accomplish this? is there something we can do with the SDK?

Re: Custom user action naming rules for Mobile apps

Fin_Ubels — Tue, 05 Jul 2022 23:27:21 GMT

Hey Alejandro,

There are a couple of ways this should be possible depending on how the application is instrumented and what technology its using. For android/iOS you can find the docs below for changing it using the SDK.

Creating custom actions with custom names
https://www.dynatrace.com/support/help/shortlink/oneagent-sdk-for-android#create-custom-actions

https://www.dynatrace.com/support/help/shortlink/ios-oneagent-sdk#start-and-close-custom-action

Modifying existing actions and reporting custom names/values

https://www.dynatrace.com/support/help/shortlink/dynatrace-android-gradle-plugin-monitoring#modify-auto-actions
https://www.dynatrace.com/support/help/shortlink/ios-oneagent-sdk#modify-auto-actions

Additional docs for other frameworks
https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/mobile-apps/development-frameworks

If none of this is helpful then might I ask what framework you are using?

Re: Custom user action naming rules for Mobile apps

techean — Wed, 06 Jul 2022 12:28:01 GMT

If you are using hybrid Cordova here you go to use OA plugin. You can work on a custom agent as well and refer suggestion from @Fin_Ubels