Tracing user session as user perform actions

rswarnkar — Wed, 16 Nov 2022 06:14:20 GMT

We want to track specific user having IP address (before login) or by user's ID (post login).

Could you please guide what configurations need to done to track in real time.

Re: Tracing user session as user perform actions

pahofmann — Wed, 16 Nov 2022 08:49:50 GMT

The IP address is captured automatically for every user, though there are different data privacy options to mask it.

You can use user tagging to tag every user session with the user's ID. The tag can be set via the Agents JavaScript API or different sources from the frontend or backend.