topic Re: Is there a way to export session replay? in Real User Monitoring

Is there a way to export session replay?

aymeric — Tue, 04 Jan 2022 09:55:08 GMT

Hi,

Some users would like to be able to attach session replay to issues in JIRA, is there an official method to export the replay ?

Re: Is there a way to export session replay?

Julius_Loman — Tue, 04 Jan 2022 22:06:31 GMT

Hello @aymeric ,

the is no way to export them. Playback is possible in Dyntarace UI only. The recommended way is to put the link to the session replay directly in the Jira ticket. If you have the replay screen for the session opened, just copy the URL from the browser. The user clicking on the link needs permissions to access and replay the session.

Re: Is there a way to export session replay?

aymeric — Thu, 06 Jan 2022 15:16:10 GMT

That's what I thought (but was hoping for an unexpected workaround ^^).

Thanks for the reply.

Re: Is there a way to export session replay?

Julius_Loman — Fri, 07 Jan 2022 10:12:19 GMT

The workaround is only to use a screen recording tool of your choice and record the session replay in Dynatrace UI.

Re: Is there a way to export session replay?

aymeric — Mon, 10 Jan 2022 08:46:11 GMT

That's what we currently do 😅

Re: Is there a way to export session replay?

manos-saratsis — Fri, 04 Nov 2022 09:46:07 GMT

@aymeric we do not plan to offer exporting of the session replay and the suggested usage is to link the SR within Jira. We are considering though giving the option for extended data storage. Cannot share timeline though.

Re: Is there a way to export session replay?

ArneFeys — Wed, 11 Jan 2023 15:31:03 GMT

Hello,

Is there anything moving on this subject or way to follow-up? Exporting session replay/extended data storage?

Thanks, Arne