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    <title>topic Re: key user action in Real User Monitoring</title>
    <link>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214287#M4417</link>
    <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/62847"&gt;@Candy&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please have a look at the below link:&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dynatrace.com/support/help/platform-modules/digital-experience/rum-concepts/user-actions#key-user-actions" target="_blank"&gt;https://www.dynatrace.com/support/help/platform-modules/digital-experience/rum-concepts/user-actions#key-user-actions&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;Babar&lt;/P&gt;</description>
    <pubDate>Wed, 07 Jun 2023 08:40:28 GMT</pubDate>
    <dc:creator>Babar_Qayyum</dc:creator>
    <dc:date>2023-06-07T08:40:28Z</dc:date>
    <item>
      <title>key user action</title>
      <link>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214283#M4416</link>
      <description>&lt;P&gt;&lt;SPAN&gt;what is the advantages of key user actions?&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;thanks to you!&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 12 Jun 2023 06:56:05 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214283#M4416</guid>
      <dc:creator>Candy</dc:creator>
      <dc:date>2023-06-12T06:56:05Z</dc:date>
    </item>
    <item>
      <title>Re: key user action</title>
      <link>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214287#M4417</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/62847"&gt;@Candy&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please have a look at the below link:&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dynatrace.com/support/help/platform-modules/digital-experience/rum-concepts/user-actions#key-user-actions" target="_blank"&gt;https://www.dynatrace.com/support/help/platform-modules/digital-experience/rum-concepts/user-actions#key-user-actions&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;Babar&lt;/P&gt;</description>
      <pubDate>Wed, 07 Jun 2023 08:40:28 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214287#M4417</guid>
      <dc:creator>Babar_Qayyum</dc:creator>
      <dc:date>2023-06-07T08:40:28Z</dc:date>
    </item>
    <item>
      <title>Re: key user action</title>
      <link>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214290#M4418</link>
      <description>&lt;P&gt;Hello.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;With the &lt;A href="https://www.dynatrace.com/support/help/shortlink/user-actions#key-user-actions" target="_self"&gt;key user action&lt;/A&gt; feature, you can&amp;nbsp;&lt;/SPAN&gt;&lt;A class="" title="Learn how Dynatrace uses Apdex to measure user satisfaction with application performance." href="https://www.dynatrace.com/support/help/platform-modules/digital-experience/rum-concepts/scores-and-ratings/apdex-ratings#key-user-actions" target="_blank" rel="noopener"&gt;customize the Apdex thresholds&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;for each of these user actions.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Also you can get metrics (key user action metrics) for this action, y&lt;/SPAN&gt;&lt;SPAN&gt;ou can request by API these metrics or pin it to dashboard.&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;All this functional comes if we have marked the action as key user action.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Also you will have key user action metrics for long time. (&lt;A href="https://www.dynatrace.com/support/help/shortlink/data-retention#metrics" target="_self"&gt;more info&lt;/A&gt;)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Also - there is an additional effect - for the Davis system - that we mark this action "important". You will have additional information if this action affected by problem\issue.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Sometimes Application have for example long searches-actions -&amp;nbsp; and we marked such actions as key user actions to customize the Apdex thresholds - if for example - normal response time for "search" is 15 seconds.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Regards,&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Alex Romanenkov&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 07 Jun 2023 08:46:36 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Real-User-Monitoring/key-user-action/m-p/214290#M4418</guid>
      <dc:creator>Romanenkov_Al3x</dc:creator>
      <dc:date>2023-06-07T08:46:36Z</dc:date>
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