https://community.dynatrace.com/t5/Real-User-Monitoring/Invalid-characters-in-dtSa-cookie/m-p/217292#M4475 <P>Hello,</P><P>Anybody faced an issue with dtSa cookie while monitoring an application containing arabic words. we are getting failures on backend due to "invalid characters in dtSa cookie".</P><P>Thanks,</P><P>Islam</P> Fri, 07 Jul 2023 17:44:42 GMT Islam_Zedan 2023-07-07T17:44:42Z https://community.dynatrace.com/t5/Real-User-Monitoring/Invalid-characters-in-dtSa-cookie/m-p/217292#M4475 <P>Hello,</P><P>Anybody faced an issue with dtSa cookie while monitoring an application containing arabic words. we are getting failures on backend due to "invalid characters in dtSa cookie".</P><P>Thanks,</P><P>Islam</P> Fri, 07 Jul 2023 17:44:42 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Invalid-characters-in-dtSa-cookie/m-p/217292#M4475 Islam_Zedan 2023-07-07T17:44:42Z https://community.dynatrace.com/t5/Real-User-Monitoring/Invalid-characters-in-dtSa-cookie/m-p/217302#M4476 <P>Hi&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/16821">@Islam_Zedan</a>&nbsp;</P><P>In some cases when strict FW / WAF rules were set, we faced blocking of the whole web request because of the content of this dtSa cookie, with words like <EM>setTimeout, JavaScript, HTML tag, Select&nbsp;&nbsp;</EM>and so on.&nbsp;</P><P>After talking with the security guys explaining that dynatrace is <A href="https://docs.translatehouse.org/projects/localization-guide/en/latest/guide/translation/escaping.html" target="_blank" rel="noopener">escaping</A> the information also within the cookies and white listed dtSa cookie content, we managed to solve this issue.</P><P>HTH</P><P>Yos&nbsp;&nbsp;</P> Sat, 08 Jul 2023 09:55:12 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Invalid-characters-in-dtSa-cookie/m-p/217302#M4476 Yosi_Neuman 2023-07-08T09:55:12Z