topic Re: How can we get the users' names on Dynatrace Saas? in Real User Monitoring

How can we get the users' names on Dynatrace Saas?

eduardo_ferraz2 — Fri, 30 Sep 2022 12:18:52 GMT

Good Morning.

I'm working on Saas to collect some information such as username. would you help me? Thank you in advance.

Re: How can we get the users' names on Dynatrace Saas?

ari_polavarapu — Fri, 24 Aug 2018 15:07:02 GMT

Hello Eduardo,

There's a few different ways to tag user sessions with more meaningful data like usernames. I would refer you to this page on the doc which goes into detail on how to tag sessions -> https://www.dynatrace.com/support/help/user-experi...

Hope that helps.

Re: How can we get the users' names on Dynatrace Saas?

eduardo_ferraz2 — Fri, 24 Aug 2018 16:08:38 GMT

thank´s @Ari P.

Re: How can we get the users' names on Dynatrace Saas?

eduardo_ferraz2 — Wed, 29 Aug 2018 18:13:24 GMT

@Ari P.

How can I get the user name or ID via browser cookie?

Re: How can we get the users' names on Dynatrace Saas?

ari_polavarapu — Wed, 29 Aug 2018 20:05:22 GMT

Hi Eduardo,

Go to the User Tags section for your application and you should be able to see 'cookie value' in the dropdown. I've attached a screenshot from the doc I linked previously showing this as well.