topic Re: user action analysis in Real User Monitoring

User action analysis

khaled — Fri, 24 Nov 2023 12:45:35 GMT

What does it mean for field Actions and field Errors in the following user action analysis?

Re: user action analysis

radek_jasinski — Tue, 05 Sep 2023 09:50:04 GMT

Hi,

Action means how many actions of a certain type you have per minute on your application. (For example, there are 1.63 shares of /Journey per minute.)
Errors means how many JS errors you have per minute for that action per minute.

You can find more details here: https://www.dynatrace.com/support/help/platform-modules/digital-experience/rum-concepts/user-actions

Radek

Re: user action analysis

marina_pollehn — Wed, 06 Sep 2023 12:54:22 GMT

Totally with @radek_jasinski but I think the number of errors is referring to all types of errors, so that would be request, JavaScript and custom errors for user actions. Good example is this one: In the list it has 1.87 errors per minute.

If I go to the user action overview, it gives me the same amount of error per minutes but the graph shows that these errors are almost exclusively request errors.

And this means the number is also equal to the number of CDN errors, 3rd party errors and 1st party errors combined 🙂

Re: user action analysis

radek_jasinski — Wed, 06 Sep 2023 13:11:40 GMT

@marina_pollehn thank you for expanding my answer 🙂