topic How is defined by default the Real user identifier on Mobile Apps ? in Real User Monitoring

How is defined by default the Real user identifier on Mobile Apps ?

frederic_lecad1 — Sun, 23 Feb 2020 10:46:03 GMT

Hi,

We used Dynatrace for monitor Native mobile application whit pluguin classpath 'com.dynatrace.tools.android:gradle-plugin:7.2+

For the moment we do not use "user tag" configuration.

We would like to known how Real user identifier ? What is the default rules used by dynatrace for correlate several session to the same "Real user identifier" ?

Regards

Re: How is defined by default the Real user identifier on Mobile Apps ?

Yosi_Neuman — Sun, 23 Feb 2020 13:11:45 GMT

Hi Frederic C,

From documentation about user sessions: "For mobile apps, dynatrace identifies individual users based on the specific mobile device they use. For web applications, user identification is achieved by storing a persistent cookie within each user’s browser."

HTH

Yos

Re: How is defined by default the Real user identifier on Mobile Apps ?

Patrick_H — Mon, 24 Feb 2020 07:12:30 GMT

any identifier (email address, UUID, ...) can be used with identifyUser API and session with same identifier are then grouped in session overview