topic Android Monitoring - Change max limit of user actions per session in Real User Monitoring

Android Monitoring - Change max limit of user actions per session

reravindran — Mon, 17 Jun 2019 08:42:59 GMT

We have a unique situation where the number of user actions for a single session of app usage will exceed 200 (Users might use the app for many hours continuously) Is there any way to change the limit ??

Re: Android Monitoring - Change max limit of user actions per session

Patrick_H — Mon, 17 Jun 2019 09:14:36 GMT

AFAIK this is a limit of the User Session store and cannot be changed
FYI @Alexander S., @Klaus E.

Re: Android Monitoring - Change max limit of user actions per session

max_kohler1 — Mon, 17 Jun 2019 09:24:07 GMT

Hey Rejith,

Unfortunately at this point customers cannot increase the amount of user actions per session.
This is due to the way RUM is licensed/billed.
However, monitoring should not be impacted since Dynatrace will continue recording user activity in a new session after the user reached the limit of 200 actions/session. Just select the user from within the user session overview screen and look at their sessions during the desired time frame.

I hope this helps.
Best;
Max