topic Re: About data collection specification of User actions in Real User Monitoring

About data collection specification of User actions

menda — Wed, 28 Apr 2021 07:45:19 GMT

Hi,
I have a question about data collection specification of User actions.

Our customers are using RUM.

They intend to set user action names to collect detailed user operations.

Does setting a default user action name have any effect on the application?

Also, depending on the following candidates, will the data collection method of user action change?

user-action-settings-st-cjp98919-dynatrace.png

- Loading <page> (OR XHR URL)

- User input

- Anchor (#part of URL)

I look forward to reply.

Best Regards,

Masahiko Enda

Re: About data collection specification of User actions

AlexanderSommer — Wed, 26 Sep 2018 01:15:22 GMT

User action naming has no impact on the overall application metrics, but of course can change the metric on the user action itself, if you use naming rules for group individual user actions to one user action as the aggregates are changing.

You can use the preview rules button to get a first impression how the naming will change

Re: About data collection specification of User actions

menda — Wed, 26 Sep 2018 04:58:44 GMT

Thank you for your reply.

I understand that the naming of user actions does not affect the metrics of the entire application.

I have an additional question.

Does the naming of user actions change the behavior of their applications or systems?(For example, web page may not be displayed due to JavaScript error etc.)

I look forward to reply.

Best Regards,

Masahiko Enda