topic Where did DEM Consumption go? in Real User Monitoring

Where did DEM Consumption go?

soportetr — Thu, 09 Mar 2023 08:17:41 GMT

Hi Everyone,

I was browsing through the tenants of the clients but when I got to a specific one, I realized that the amount of DEM's they have consumed is not displayed. However, when hovering the cursor over the area, the amount consumed is displayed. In addition to that, it is possible to visualize the user sessions, the executions of the synthetics, so there is no problem on that side. For this anomaly, have you seen something similar?

I'll attach some screenshots for more details

Re: Where did DEM Consumption go?

Yosi_Neuman — Thu, 09 Mar 2023 06:40:17 GMT

Hi @soportetr

In order to visualize the use of DEM license you can utilize billing.apps metrics

and billing.synthetic

HTH

Yos

Re: Where did DEM Consumption go?

Romanenkov_Al3x — Thu, 09 Mar 2023 07:42:55 GMT

It is look like that Synthetic use your license and maybe somebody deleted this synthetic monitor and now it is not visible.

For example browser path with many actions for example with 20 actions of load.

Consumption: 20 x 1 x N runs

https://www.dynatrace.com/support/help/manage/monitoring-consumption/digital-experience-monitoring-units#dem-units

If audit logs is enabled for this environment you can try to find WHO and WHEN with this API call- https://www.dynatrace.com/support/help/dynatrace-api/environment-api/audit-logs/get-log#audit-logs-api-get-audit-log

Regards,

Romanenkov Alex

Re: Where did DEM Consumption go?

Mohamed_Hamdy — Thu, 09 Mar 2023 11:52:12 GMT

Hi soportetr,

Regarding the issue in view of the DEM units' consumption on the environment, I think you need to reach out to Dynatrace support for that.

also, you can create a dashboard to monitor your DEM consumption same as the following sample and you can adjust the custom time frame to start from the license renewal date, ex. (2022-05-20 00:00 to now)

Re: Where did DEM Consumption go?

Mohamed_Hamdy — Thu, 09 Mar 2023 11:55:31 GMT

you can use the following metrics ad examples and adjust them based on your requirements:

TOTAL DEM

(builtin:billing.synthetic.actions:splitBy():value:auto:sort(value(sum,descending)))+
(builtin:billing.synthetic.requests:splitBy():value:auto:sort(value(sum,descending))*0.1)+
(builtin:billing.apps.mobile.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)+
(builtin:billing.apps.custom.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)+
(builtin:billing.apps.web.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

WEB APP WITHOUT REPLY
(builtin:billing.apps.web.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

WEB APP WITH REPLY
(builtin:billing.apps.web.sessionsWithReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending)))

USER ACTIONS PROPERTIES WEB
(builtin:billing.apps.web.userActionPropertiesByApplication:splitBy():value:auto:sort(value(sum,descending))*0.01)

MOBILE APP WITHOUT REPLY
(builtin:billing.apps.mobile.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

Re: Where did DEM Consumption go?

Mohamed_Hamdy — Thu, 09 Mar 2023 12:02:12 GMT

MOBILE APP WITH REPLY
(builtin:billing.apps.mobile.sessionsWithReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending)))

USER ACTIONS PROPERTIES MOBILE
(builtin:billing.apps.mobile.userActionPropertiesByMobileApplication:splitBy():value:auto:sort(value(sum,descending))*0.01)

CUSTOM APP
(builtin:billing.apps.custom.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

USER ACTIONS PROPERTIES CUSTOM
(builtin:billing.apps.custom.userActionPropertiesByDeviceApplication:splitBy():value:auto:sort(value(sum,descending))*0.01)

SYNTHETIC
(builtin:billing.synthetic.actions:splitBy():value:auto:sort(value(sum,descending)))+
(builtin:billing.synthetic.requests:splitBy():value:auto:sort(value(sum,descending))*0.1)

SYNTHETIC THIRD-PARTY
(builtin:billing.synthetic.external:splitBy():value:auto:sort(value(sum,descending))*0.1)

Re: Where did DEM Consumption go?

Ingrida — Thu, 19 Oct 2023 13:11:29 GMT

Awesome @Mohamed_Hamdy ,

Thanks a lot for this. Spend hours today looking how to display DEM's consumption and create Warnings for it. Just maybe one remark:

after I copy+pasted your request I got no results (as some metrics in my environment are not collected), so I added :default(0) after each auto to fill up metrics

BR,