topic Re: Shifting manually injected RUM to another tenant in Real User Monitoring

Shifting manually injected RUM to another tenant

munawarhossain1 — Thu, 02 Nov 2023 09:59:34 GMT

Heya,

I've few RUM (non-prod) applications running over prod tenant and I want shift over to non-prod.

These are working before onboarding our NP tenant. Good time to switch.

What is the feasibility? Possible?

Thanks

Re: Shifting manually injected RUM to another tenant

Julius_Loman — Thu, 02 Nov 2023 10:04:39 GMT

You will need to replace the RUM JS injection snippet with the new one coming from the new tenant.

Re: Shifting manually injected RUM to another tenant

munawarhossain1 — Thu, 02 Nov 2023 10:15:32 GMT

Thanks for responding.

Ah, sorry we couldn't do that as I need the historical data, any alternative way please?

Re: Shifting manually injected RUM to another tenant

Julius_Loman — Thu, 02 Nov 2023 10:34:56 GMT

Copying historical data is not possible. Only way is to establish a remote connection and have that data accessible at least on dashboards. But since you are effectively changing both tenant and application ID, you cannot see the data from both tenants in a single chart.