topic Re: Session property for web vs mobile application in Real User Monitoring

Session property for web vs mobile application

Weilin1 — Mon, 20 Nov 2023 10:03:56 GMT

Hi,

I am trying to find out more about session and action property.

Understand that for web application, there is RUM JavaScript API for me to add session and action property through sendSessionProperties and addActionProperties().

And for mobile, i can use reportValue.

Hence i would like to ask if they function the same way?

Adding Session Property

Web:

var js_role = { js_role: "staff" }; window.dtrum.sendSessionProperties(null, null, js_role);

Mobile:

Dynatrace.reportStringValue("js_role", "staff");

Add Action Property

var rating; function submitForm(value) { fetch('https://example.com/submit') .then(response => response.json()) .then(data => { if (typeof dtrum === "undefined") return; // Add Action Listener rating = { js_rating: value }; window.dtrum.addEnterActionListener(addRatingToAction); // Add Custom Action var submtitForm = window.dtrum.enterAction('Submit Form'); window.dtrum.leaveAction(submtitForm); // Remove Action Listener window.dtrum.removeEnterActionListener(addRatingToAction); }) .catch(error => { console.error('API Error:', error); }); } // Add Action Properties function addRatingToAction(actionId) { window.dtrum.addActionProperties(actionId, null, null, rating); }

Mobile

let myAction = Dynatrace.enterAutoAction("Submit Form"); myAction.reportStringValue("js_rating", value); myAction.leaveAction();

- is this correct?

Thanks.

Re: Session property for web vs mobile application

radek_jasinski — Mon, 20 Nov 2023 10:51:30 GMT

Hi @Weilin1

In general, sendSessionProperties and addActionProperties in web applications and reportValue in mobile applications serve a similar purpose of enriching session and action data with custom properties, they are tailored to the specific requirements and best practices of web and mobile platforms respectively.

Radek

Re: Session property for web vs mobile application

Julius_Loman — Mon, 20 Nov 2023 11:25:31 GMT

Just for the record - for web apps, you won't see any values until properties are configured for the web application in Dynatrace. For mobile applications it's different, you will still see the values in user action waterfall screens (very convenient and useful), and they will act as user action property just after you defined them. That's why the difference - sendActionProperties vs. reportValue.