topic Re: Has anyone done Workday SAAS application integration with Dynatrace? in Real User Monitoring

Has anyone done Workday SAAS application integration with Dynatrace?

sujit_k_singh — Thu, 07 Dec 2023 01:47:50 GMT

Hi,

I need to integrate dynatrace with Workday HCM whic SaaS based solution. Anyone has done this kind of setup before?

Thanks,

Tijust

Re: Has anyone done Workday SAAS application integration with Dynatrace?

radek_jasinski — Thu, 07 Dec 2023 07:42:49 GMT

Hi,
I have not done such an integration, but looking at the architecture this leaves two options in my opinion:

Agentless: https://docs.dynatrace.com/docs/shortlink/agentless-rum
Browser extension: https://www.dynatrace.com/news/blog/real-user-monitoring-rum-browser-extension-for-3rd-party-saas-vendors

Hope it helps.

Radek

Re: Has anyone done Workday SAAS application integration with Dynatrace?

sujit_k_singh — Thu, 07 Dec 2023 08:33:12 GMT

@radek_jasinski Thanks for your message, Browser extension was the perfect solution but Dynatrace is going to stop supporitng Browser extension from Jan 2024 (https://community.dynatrace.com/t5/Real-User-Monitoring/Support-ending-for-the-Chrome-and-MS-Edge-browser-extension-by/td-p/211871)

Agentless monitoring was last solution but client doesn't want to add any script into this html files. Not sure with this circumstances what is the best solution to fix this monitoring.

Thanks,

Tijust

Re: Has anyone done Workday SAAS application integration with Dynatrace?

LawrenceBarratt — Thu, 07 Dec 2023 19:27:39 GMT

Hi @sujit_k_singh ,

As @radek_jasinski suggested for SaaS solutions the integrations would be Agentless RUM.

As the extension for Chromium is being deprecated, you can look at either Synthetics to check status of the workday platform. Running HTTP checks, User Journeys etc.

Or another way you can get details from Workday is to use their Rest API.

https://www.workday.com/en-gb/pages/workday-developer-solutions.html

Re: Has anyone done Workday SAAS application integration with Dynatrace?

sujit_k_singh — Thu, 07 Dec 2023 19:57:45 GMT

@LawrenceBarratt Yes, synthetic is the solution which i have implemented for now. Its interesting to see Rest API. thanks for your message

Thanks,

Tijust

Re: Has anyone done Workday SAAS application integration with Dynatrace?

fstekelenburg — Wed, 07 Feb 2024 14:00:36 GMT

For reference, also see: Monitoring SaaS Web Applications (like Office 365).