topic Re: Real User Monitoring in Openshift in Real User Monitoring

Real User Monitoring in Openshift

Jorge3229 — Mon, 25 Mar 2024 23:42:41 GMT

Hello, good afternoon, I would like to consult a problem that I have with an installation of OneAgent in OpenShift, the agent was installed within the cluster and I can now see general metrics of the cluster (pods, workloads, nodes, namespaces and some other things) the detail is I want to monitor the activities of the users, that is, capture sessions, user actions of the application that lives within the Openshift cluster and when searching for the url or domain in My Web Application, no URL, IP or domain referring to the cluster appears, Can you guide me with this problem please?

Re: Real User Monitoring in Openshift

Babar_Qayyum — Tue, 26 Mar 2024 08:52:47 GMT

Hello @Jorge3229

Please look at the below link for the supported web servers and applications RUM JavaScript injection.

https://docs.dynatrace.com/managed/setup-and-configuration/technology-support#rum

Regards,

Babar

Re: Real User Monitoring in Openshift

PacoPorro — Tue, 26 Mar 2024 09:15:55 GMT

There's a troubleshoot RUM section in the guide that can help.
https://docs.dynatrace.com/docs/platform-modules/digital-experience/web-applications/troubleshooting

Re: Real User Monitoring in Openshift

Yosi_Neuman — Sat, 30 Mar 2024 09:46:12 GMT

Hi @Jorge3229

Dynatrace operator got tow parts. The first one collects the K8S information which done by the containerized ActiveGate. The second one is the OA that inject into the POD in few ways.

The RUM is done by the OA hence you need to check if the OA is inject to the web server POD and if you can see deep monitoring information on this POD / Process after restating the POD.

HTH

Yos