topic Re: Is there a way to identity synthetic users that are not configured in Dynatrace in Real User Monitoring

Identity synthetic users that are not configured in Dynatrace

asp-vm — Fri, 10 May 2024 14:41:37 GMT

We have a third party synthetic tool that is monitoring our web application. The application is monitored by Dynatrace Real user monitoring. Is there a way I can identify traffic from this synthetic tool?

Re: Is there a way to identity synthetic users that are not configured in Dynatrace

AntonPineiro — Mon, 08 Apr 2024 16:28:02 GMT

Hi,

Can you add specific request headers in the third party synthetic tool?

If not, maybe User-Agent is different and you can filter by that value.

Best regards

Re: Is there a way to identity synthetic users that are not configured in Dynatrace

asp-vm — Mon, 08 Apr 2024 16:31:10 GMT

User-Agent is different for the tool. How can filter by it? I suspect I am missing some config in my Application settings.

Re: Is there a way to identity synthetic users that are not configured in Dynatrace

AntonPineiro — Tue, 09 Apr 2024 09:44:46 GMT

Hi,

Then you can create a request attribute base on web request data for capturing that header.

And then, you can create a user action property base on that request attribute.

Then, you will be able to filter request and user actions base on a specific User-Agent.

Best regards

Re: Is there a way to identity synthetic users that are not configured in Dynatrace

asp-vm — Tue, 09 Apr 2024 07:06:53 GMT

Thank you 🙂

Re: Is there a way to identity synthetic users that are not configured in Dynatrace

asp-vm — Tue, 16 Apr 2024 13:09:48 GMT

I just had a thought, this solution would not work on a frontend application instrumented using agentless monitoring. Is there a way we can track in this scenario?

Re: Is there a way to identity synthetic users that are not configured in Dynatrace

AntonPineiro — Tue, 16 Apr 2024 14:07:23 GMT

Hi,

Then, I would check which options are allowed for user action properties.

Best regards