topic Competing product full story and OneAgent RUM Injection in Real User Monitoring

Competing product full story and OneAgent RUM Injection

runatyr — Fri, 10 May 2024 14:41:26 GMT

Hello:

Our agency is considering the purchase of similar product, Full Story

Fullstory: Surface User Sentiment with Behavioral Data | Fullstory

For UI/UX metrics and behaviors.

It also leverages a JavaScript agent similar to what RUM injection uses.

1) Will this potentially cause an issue if both products are injecting a javascript?

2) Are there any known compatibility issues? Will this application have any impact on Dynatrace?

Please advise and thank you !

Re: Looking for any incompatiability issues with competing product Full store and one agent RUM Injection

toufic_chamandi — Wed, 08 May 2024 06:49:50 GMT

Hello, I'll try my best to answer your questions in one paragraph:

The short answer is yes this might cause issues. I've seen a lot of cases where injections tamper with each other for example in some cases this breaks the website, or causes either of the products to not work correctly..... and so we prefer that Dynatrace isn't used with another APM.