topic Re: key user actions vs conversion goals in Real User Monitoring

key user actions vs conversion goals

jose_damian_rui — Fri, 30 Sep 2022 11:09:04 GMT

Hello all.

For me is not clear the difference between key user actions and conversion goal.

I really appreciate if someone could provide some clarifications.

Many Thanks and Happy Christmas!

Damián

Re: key user actions vs conversion goals

sia_h — Wed, 24 Jul 2024 11:17:03 GMT

Hi Damián,

Conversion Goals are used to measure how many users have completed an objective you've set on your web application. It measures user behavior, rather than application performance.

Key User Actions provide longer retention period of monitored metrics in User Actions, their own individual Apdex threshold (as compared to the Global threshold set in the Application) and can be pinned to the dashboard. This measures application performance, rather than user behavior.

Sia

Re: key user actions vs conversion goals

jose_damian_rui — Tue, 24 Dec 2019 11:32:48 GMT

Now cristal clear! Many Thanks Sia!

Re: key user actions vs conversion goals

rsaavedra — Wed, 30 Dec 2020 23:51:16 GMT

Can a user action be both conversion goal and key user action?

Re: key user actions vs conversion goals

erh_inetum — Tue, 23 Apr 2024 05:40:08 GMT

Hi @rsaavedra ,

Yes. You can define a conversion goal from a user action that is marked as key user action.

https://docs.dynatrace.com/docs/shortlink/conversion-goals

Regards,
Elena.