topic Re: How to capture event popup to DEM by react native (Mobile App) in Real User Monitoring

Capture of event popup to DEM by react native (Mobile App)

AskMe-Solutions — Mon, 08 Jul 2024 09:38:17 GMT

[DEM] When an Event Popup occurs on a mobile app written with React Native, can we return the event popup back to the DEM or how?
Reference comes from this, or is there anything that can be used from here? https://www.npmjs.com/package/@dynatrace/react-native-plugin#identify-a-user
[Example in cover photo]

Re: How to capture event popup to DEM by react native (Mobile App)

matthias_hochri — Tue, 11 Jun 2024 11:08:17 GMT

Can you clarify your question because I don't understand. What is an Event Popup? Is this a popup in UI, so you are still in the React Native application? And what do you want to return back to DEM? What is DEM in this case?

Re: How to capture event popup to DEM by react native (Mobile App)

AskMe-Solutions — Wed, 12 Jun 2024 04:12:36 GMT

What is an Event Popup Is this a popup in UI ?
-Yes [Sample picture in below]

So you are still in the React Native application?
-Yes (It React Native on Mobile App)
And what do you want to return back to DEM ?
-We want to see the Event Popup UI on the User action page. We want it to show up as 1 action.
What is DEM in this case ?
- It is RUM [real user monitoring]

Re: How to capture event popup to DEM by react native (Mobile App)

matthias_hochri — Wed, 12 Jun 2024 11:29:20 GMT

Okay the below screenshot show a load action from a web application but you are stating that you are in a mobile application? A Mobile application is generating different data. I would assume in React Native the popup is a Component that gets rendered?

Component tracking is possible via React Native Plugin, even in automated way. So we will report a Render Tree of the Popup including its sub components.

When a Button press within the popup happens, this will most likely be its own user action as this is happening after the rendering.