What will happen to user actions in DEM features?

GosiaMurawska — Thu, 17 Oct 2024 07:16:28 GMT

How will the changes to Grail impact metrics, analysis screens, and dashboards, and what new data structures will be introduced?

Re: What will happen to user actions in DEM features?

paul_kapeller — Thu, 17 Oct 2024 07:17:19 GMT

In classic apps (e.g. Dashboards Classic) and the current DEM features, user actions stay untouched – so zero impact on your metrics, analysis screens and dashboards.

On Grail, user actions will no longer exist in this form. The data currently found within user actions will be stored in separate events, so it will be way easier to analyze the information we capture. E.g. user interactions (e.g. clicks, scrolls etc.) are stored as user interaction events and web requests (e.g. document, xhr,…) as web request events. So any event can be analyzed and monitored with high granularity and full context. As an example, a web request includes properties like the page, full-URL, geolocation, response code, start and end-time, duration and more.

To understand overall timings (e.g. of a page load) we are offering web vitals, and users can view resource loads and their timings in Notebooks or in an updated waterfall chart (to be delivered later this year).

Read more about the full potential of Digital Experience Monitoring with the latest Dynatrace, Grail and OneAgent.

topic What will happen to user actions in DEM features? in Real User Monitoring

What will happen to user actions in DEM features?

Re: What will happen to user actions in DEM features?