topic Re: RUM/Session Replay for Microsoft PowerApps in Real User Monitoring

RUM/Session Replay for Microsoft PowerApps

p_devulapalli — Thu, 31 Oct 2024 02:37:28 GMT

Hi All,

I just after some ideas on how we can capture any errors that a user might come across when using a user registration app built using PowerApps/Dynamics 365. I understand Dynatrace may not be able to capture RUM/Sessions for PowerApps, but is there any other way we can capture these user issues in Dynatrace?

Kindly advice.

Re: RUM/Session Replay for Microsoft PowerApps

Peter_Youssef — Thu, 31 Oct 2024 05:54:00 GMT

Hello @p_devulapalli

PowerApps / Dynamics 365 should be monitored in one of the following methods:

Through the PaaS integration, so kindly create a new PaaS token and proceed with the instrumentation if applicable to current use case.
Second method to develop a custom extension for pulling the required monitoring metrics.
Third method using Dynatrace API Refer to https://www.youtube.com/watch?v=PNX0jCL8AHc

Good job.

BR,

Peter

Re: RUM/Session Replay for Microsoft PowerApps

MostafaHussein — Fri, 01 Nov 2024 10:08:41 GMT

I think there's a workaround to use agentless monitoring but there's 2 considerations should be taken as the following:
1. how can we inject dtrum library to your application? try to make a custom connector to be invoked within a timer controller with tiny time like 1ms and this time controller should be fired once the app is started

2. a way to customize connectivity with dynatrace environment to allow sending monitoring data to it.

finally this is just brain storming and may be there other considerations.

BR,
Mostafa Hussein.