topic Re: Mobile application monitoring in Real User Monitoring

Mobile application monitoring

siva_puli_exter — Fri, 06 Dec 2024 10:03:37 GMT

Customer requirement:

This requirement is to monitor mobile applications in Dynatrace (one agent). Customer says "Once My app(employee
directory)is loaded on mobile device, I have to provide the user id
and password then only we can navigate to next action/screen"

Below are the queries from customer

How
oneagent will capture the userid and password? Because password will be
hidden like ********

We
want to know whether oneagent can login into mobile app and navigate to next
page. (right now we are doing manually this activities

Could you please let us know if the above two requirements are possible with Dynatrace oneagent?

Thanks&Regards

Sangeetha

Re: Mobile application monitoring

skrystosik — Thu, 22 Nov 2018 14:23:08 GMT

Actually mobile apps are not monitored by synthetic monitor, so there is no possibility to automatically sign in to mobile app. It only works with web applications.

OneAgent on mobile app is for user action monitoring. You will see screen loads and webrequests recordeed by agents. Crashes as well. You can also use dynatrace API to tag visits by user name (you will have add proper dynatrace tag to mobile app code). Then on Dynatrace users sessions you will see visits tagged by user name / id. You can also create custom user user actions using (with help of DT API). Than you can measure custom actions executed in mobile app like for example some background processing. There is no option to catch things like login and password without manual instrumentation on code side.

Regards,

Sebastian

Re: Mobile application monitoring

siva_puli_exter — Fri, 23 Nov 2018 05:46:22 GMT

Thank you so much Sebastian. I got exact answer to my question.