topic Salesforce integration with Dynatrace in Real User Monitoring

Salesforce integration with Dynatrace

sareens — Mon, 26 Apr 2021 12:02:29 GMT

Wanted to have information regarding possibility Salesforce integration with dynatrace so that i can monitor application servers deployed on Salesforce Cloud. On help.dynatrace.com i can see integration possible through PaaS solution but that is limited to AWS and Cloud Foundary. Share some valuable link if this integration possible and till what level we can monitor Application servers deployed in salesforce.

Re: Salesforce integration with Dynatrace

AlexanderSommer — Wed, 28 Feb 2018 12:28:16 GMT

With Dynatrace real user monitoring you can monitor SaaS applications either by using our https://www.dynatrace.com/capabilities/saas-vendor-real-user-monitoring/ or if you can add a JavaScript tag to a template, you can use our normal real user monitoring

Re: Salesforce integration with Dynatrace

cesar_saravia2 — Mon, 13 Aug 2018 16:27:15 GMT

Hi Alexander.

Is possible to monitor an API from salesforce? metrics like response time of this APIs?
Cesar.

Re: Salesforce integration with Dynatrace

gary_spencer — Mon, 13 Aug 2018 19:27:08 GMT

Hi Cesar, there will be something delivered in this area, it is an item on the roadmap and is not too far away.

Gary

Re: Salesforce integration with Dynatrace

suraj_gupta3 — Fri, 17 May 2019 06:18:56 GMT

Hi @Alexander S.

Could you please help me with the steps to add JS tag to template, It would be very useful for us for RUM SAAS application.

@Gary S. - Did you hear anything on API side?

Regards,

Suraj Gupta

Re: Salesforce integration with Dynatrace

edwardsandoval — Fri, 09 Oct 2020 22:25:16 GMT

Hello. Where are we on this deliverable? Notes seem to have gone silent since May 2018.

Re: Salesforce integration with Dynatrace

lawrence_cuneaz — Thu, 24 Feb 2022 23:12:33 GMT

Hello, just coming across this thread, there is an awesome Salesforce Extension that our Extensions Services Team built that can be leveraged to gain insight into User Experience for Salesforce. Please reach out to your account team to evaluate it and determine pricing.
https://www.dynatrace.com/hub/detail/salesforce-streaming-api/?query=salesforce

Happy Dynatracing

Lawrence Cuneaz
Dynatrace Solutions Engineer