topic Re: Disable RUM Monitoring during Maintenance window in Real User Monitoring

Disable RUM Monitoring during Maintenance window

Aboud — Wed, 26 Mar 2025 08:31:46 GMT

I want to exclude any monitoring that consumes DEM units (Synthetic Monitoring and RUM) in the maintenance window. I found that Synthetic Monitoring can be disabled. Is there a way to also disable RUM monitoring in the maintenance window?

Re: Disable RUM Monitoring during Maintenance window

AntonPineiro — Tue, 25 Mar 2025 14:12:15 GMT

Hi,

That feature is not available for RUM.

You can raise a product idea.

Best regards

Re: Disable RUM Monitoring during Maintenance window

erh_inetum — Tue, 25 Mar 2025 15:37:17 GMT

Hi @Aboud ,

You can create a workflow to disable/enable RUM. You can use a cron schedule trigger to disable/enable RUM according to the maintenance window. Here you have an example that disable/enable host monitoring that can help you to build your workflow.

Hope it helps.

Regards,

Elena.

Re: Disable RUM Monitoring during Maintenance window

Aboud — Tue, 25 Mar 2025 15:48:00 GMT

Hello @AntonPineiro

Another question: should I close or disable the RUM application on a per-application basis through Application internal settings (for enablement and cost control)? It would be quite a lot of work to go into each application to disable RUM individually.

Alternatively, can I disable it from the global settings (Settings → Web and Mobile Monitoring → Enablement and Cost Control)?

Do the internal application settings override the global environment settings?

Re: Disable RUM Monitoring during Maintenance window

AntonPineiro — Wed, 26 Mar 2025 08:36:58 GMT

Hi,

@erh_inetum is already pointing to you. If you cannot use Grail / Workflows, I would say using some custom script + API.

Best regards

Re: Disable RUM Monitoring during Maintenance window

erh_inetum — Wed, 26 Mar 2025 10:59:14 GMT

Hi,

Yes, you should enable/disable per application because internal application settings override environment settings.
As @AntonPineiro suggested, you can develop an script using API calls to do this.
But using a workflow, it's not necessary developing an script and you can programm the execution from workflow.
Hope it helps.

Regards,
Elena.