topic Offline Storage and Retry Support for RUM User Events In Dynatrace Android SDK in Real User Monitoring

Offline Storage and Retry Support for RUM User Events In Dynatrace Android SDK

JainManish — Tue, 29 Apr 2025 11:14:37 GMT

We would like to confirm whether the Dynatrace Android SDK supports storing RUM user events locally when the device is offline, and whether it automatically retries and sends those events once the internet connection is restored. If supported, are there configuration options or limitations we should be aware of?

Re: Offline Storage and Retry Support for RUM User Events In Dynatrace Android SDK

Julius_Loman — Tue, 29 Apr 2025 11:20:08 GMT

There is limited buffer storage of 10 minutes. Data not sent successfully within 10 minutes is discarded.

Re: Offline Storage and Retry Support for RUM User Events In Dynatrace Android SDK

JainManish — Tue, 29 Apr 2025 11:36:08 GMT

Thanks for the clarification.😊
Sine the 10-minute buffer causes data loss during extended offline periods, could you please suggest the best solution to prevent this? we also use New Relic, which appears to store offline data and reliably sends it once connectivity is restored. We're looking for a similar approach with Dynatrace to ensure no RUM events are lost during offline scenarios.