topic Re: User Session Query, Impacted Problem in Real User Monitoring

User Session Query, Impacted Problem

Malaik — Wed, 20 Aug 2025 06:44:16 GMT

Hi all,

I cant find a way using usersession query to count the number of users impacted by a specific problem.

Any help please?

Re: User Session Query, Impacted Problem

ChadTurner — Tue, 03 Aug 2021 14:23:49 GMT

so this can be done a few different ways.

1.) from the problem card:

2.) User Sessions:

Re: User Session Query, Impacted Problem

Malaik — Tue, 03 Aug 2021 17:11:20 GMT

Thanks you chad.

But I need a usersession query to ping to dashboard.

Re: User Session Query, Impacted Problem

Doaa_Sobhy — Thu, 31 Jul 2025 05:59:27 GMT

Hi Chad,

This filter used only with the problems page

in the session segmentation page, I can't filter the sessions by [Impacted users by problem]

Re: User Session Query, Impacted Problem

khaled_beshir — Thu, 31 Jul 2025 09:22:50 GMT

I believe adding a link to the dashboard that redirects to the Session Segmentation page—filtered by user sessions affected by the problem—might serve as a workaround for now

Re: User Session Query, Impacted Problem

MuhammadGamal — Thu, 31 Jul 2025 13:37:55 GMT

Hi Doaa,
You can use "Users impacted by problem"

Re: User Session Query, Impacted Problem

Doaa_Sobhy — Fri, 01 Aug 2025 13:31:41 GMT

I noticed that, in the problems page I can view the affected user sessions filtered by [users impacted by problem {problem_id}], while in the session segmentation page I can't filter the sessions by [users impacted by problem {problem_id}]

Re: User Session Query, Impacted Problem

Doaa_Sobhy — Fri, 01 Aug 2025 13:36:54 GMT

Thank you Beshier,

That's a great idea with configuring dynamic filters to the dashboard to parse {Problem_id} dynamically