topic Re: Dynatrace reporting long loading of UIWindowScene in Real User Monitoring

Dynatrace reporting long loading of UIWindowScene

dinuka_j — Wed, 25 Feb 2026 03:51:56 GMT

A number of dynatrace sessions are reporting long loading times of UIWindowScenes, this reporting is out of the box for Dynatrace and not something we have configured. How can we get rid of these events or figure out what's causing them? Thanks team!

Re: Dynatrace reporting long loading of UIWindowScene

Patrick_H — Wed, 25 Feb 2026 06:43:39 GMT

Which agent version are you using? It is recommended to always use the latest version to get bugfixes and latest support for OS changes. In the past there were issues with correctly detecting UIWindowScene timings in certain scenarios, but that was fixed quite some versions ago. If the problem persists with latest agent version you should open a support ticket how to reproduce this behavior so the issue can be evaluated.

Re: Dynatrace reporting long loading of UIWindowScene

dinuka_j — Wed, 25 Feb 2026 22:47:57 GMT

Thanks Patrick. We are using dynatrace/react-native-plugin: "^2.327.2", which is a farely new version. I did see it was resolved a few versions back but we are seeing it in the newer versions too.

Re: Dynatrace reporting long loading of UIWindowScene

Patrick_H — Thu, 26 Feb 2026 06:55:48 GMT

Is it possible for you to have that issue reproducible in a sample project? That would allow our developers to dig into why it is not working correctly for your case.