topic Re: Requirement of New RUM for Mobile Segments in Real User Monitoring

Requirement of New RUM for Mobile Segments

Swetlina — Mon, 27 Apr 2026 11:06:28 GMT

Is it possible to create and manage mobile segments without enabling the new RUM, or is it a prerequisite for this functionality?

Re: Requirement of New RUM for Mobile Segments

paul_kapeller — Mon, 27 Apr 2026 12:01:02 GMT

Are you referring to Segment configuration - like here.

https://docs.dynatrace.com/docs/manage/segments

Re: Requirement of New RUM for Mobile Segments

Swetlina — Mon, 11 May 2026 12:21:20 GMT

I have already created the segment. Also, for your information, New RUM is not enabled for the mobile applications in our environment.Currently, data is not being populated in the areas where mobile application data is expected, such as Error Inspector, Experience Vitals, Problems page, User Sessions, etc.