topic How to get session properties from sessionStorage (Experience Vitals vesion) in Real User Monitoring

How to get session properties from sessionStorage (Experience Vitals vesion)

Tommaso_Fin — Tue, 04 Aug 2026 09:28:38 GMT

Hi,

I'm migrating my RUM monitoring from Frontend classic to Experience Vitals.

In the classic Frontend app I configured to get session properties from sessionStorage in this way:

Source type: JavaScript variable
Captured expression: sessionStorage.myVariable

How can I do the same with Experience Vitals?

Thanks

Re: How to get session properties from sessionStorage (Experience Vitals vesion)

Aaron_Schultz — Sat, 22 Aug 2026 15:06:48 GMT

Hi Tommaso,

Thanks for reaching out! I put together a Community article that covers exactly this scenario, migrating session property capture from sessionStorage to Experience Vitals. You can find the steps here:

https://community.dynatrace.com/t5/Troubleshooting/Session-properties-missing-in-the-new-RUM-Experience/ta-p/303178

Let me know if that gets you where you need to be, or if you run into any issues following it.

Thanks,
Aaron Schultz

Re: How to get session properties from sessionStorage (Experience Vitals vesion)

Tommaso_Fin — Mon, 24 Aug 2026 12:42:04 GMT

Hi Aaron,

I've checked the guide but in this one is mentioned the option JavaScript variable while in my settings is present Access property instead. Anyway, if I try to select Access property and put as a value sessionStorage.myVariable I don't see collected the session property. Should I do anything different?

thanks

Re: How to get session properties from sessionStorage (Experience Vitals vesion)

Aaron_Schultz — Wed, 26 Aug 2026 19:20:04 GMT

Hello Tommaso,

After creating the custom event property, did you also use OpenPipline to enrich the user sessions? Custom events are stand alone and you should be able to view them in Notebooks and Dashboards.

I would first use DQL to check to be sure that your data is being collected as expected:

Example of DQL Statement to run in Notebook:

fetch user.events | filter isNotNull(event_properties.react.router_version) // Add your event_propterties.custom_name_here | fields start_time, user.identifier, event_properties.username, event_properties.react.router_version | limit 10

If you see data for that event, you can then enrich your session using OpenPipeline. I created an article on how to use it with username, but setup is similar for Session Properties:

https://community.dynatrace.com/t5/Troubleshooting/How-to-display-user-names-in-new-RUM-Experience-using-the-UI/ta-p/303682

The only difference when looking at the article is when you create the OpenPipeline, you are going to use

fieldsAdd session_properties.custom_name_here

instead of

user.identifier

Example:

Note: Do not forget to create a Dynamic Pipeline as well, or this pipeline will not work.

Aaron Schultz