https://community.dynatrace.com/t5/Real-User-Monitoring/Real-time-or-near-real-time-alternative-to-closed-session/m-p/304607#M7454 <P>We're monitoring mobile connections for an ISP client using a web application (RUM Classic) and today we rely on a custom USQL metric (uscm.*) that uses the built-in "carrier" field as a dimension. This works, but it only reflects data once the user session is closed, which for our use case (near real-time visibility of connections per carrier) is too delayed.</P><P>What we've confirmed so far from the docs and community:</P><UL><LI>USQL (and any custom metric built on top of it) only processes closed sessions - a Dynatrace staff member confirmed in an older thread there are no plans to support live sessions here.</LI><LI>"carrier" is a built-in field, populated server-side from the source IP against a network-operator database - it's not something our app's JavaScript computes or could send early.</LI><LI>Business events (sendBizEvent/sendEvent) are sent detached from the session and are close to real-time, but per the Business event enrichment docs, they only get automatic geolocation enrichment (continent/country/region/city) from the client IP - not carrier or ISP.</LI></UL><P>Our question: is there any supported way to get "carrier" (or an equivalent mobile-operator field) attached to data closer to real time, without waiting for the full session to close? Specifically:</P><OL><LI>Does the new RUM experience (powered by Grail) expose carrier/isp at the individual user-action or event level, with lower latency than waiting for the full session to close?</LI><LI>Is there any way to have business events automatically enriched with carrier/isp the same way they get geolocation, or is this a hard limitation today?</LI><LI>If not, is a custom server-side IP-to-carrier lookup (maintained by us) the only realistic path to get this in near real time?</LI></OL><P>Any pointers from the Dynatrace team or others who've solved something similar would be great. Thanks!</P> Mon, 21 Sep 2026 20:08:48 GMT julsgs 2026-09-21T20:08:48Z https://community.dynatrace.com/t5/Real-User-Monitoring/Real-time-or-near-real-time-alternative-to-closed-session/m-p/304607#M7454 <P>We're monitoring mobile connections for an ISP client using a web application (RUM Classic) and today we rely on a custom USQL metric (uscm.*) that uses the built-in "carrier" field as a dimension. This works, but it only reflects data once the user session is closed, which for our use case (near real-time visibility of connections per carrier) is too delayed.</P><P>What we've confirmed so far from the docs and community:</P><UL><LI>USQL (and any custom metric built on top of it) only processes closed sessions - a Dynatrace staff member confirmed in an older thread there are no plans to support live sessions here.</LI><LI>"carrier" is a built-in field, populated server-side from the source IP against a network-operator database - it's not something our app's JavaScript computes or could send early.</LI><LI>Business events (sendBizEvent/sendEvent) are sent detached from the session and are close to real-time, but per the Business event enrichment docs, they only get automatic geolocation enrichment (continent/country/region/city) from the client IP - not carrier or ISP.</LI></UL><P>Our question: is there any supported way to get "carrier" (or an equivalent mobile-operator field) attached to data closer to real time, without waiting for the full session to close? Specifically:</P><OL><LI>Does the new RUM experience (powered by Grail) expose carrier/isp at the individual user-action or event level, with lower latency than waiting for the full session to close?</LI><LI>Is there any way to have business events automatically enriched with carrier/isp the same way they get geolocation, or is this a hard limitation today?</LI><LI>If not, is a custom server-side IP-to-carrier lookup (maintained by us) the only realistic path to get this in near real time?</LI></OL><P>Any pointers from the Dynatrace team or others who've solved something similar would be great. Thanks!</P> Mon, 21 Sep 2026 20:08:48 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Real-time-or-near-real-time-alternative-to-closed-session/m-p/304607#M7454 julsgs 2026-09-21T20:08:48Z