topic Re: User Session Timeout Configuration in Real User Monitoring

User Session Timeout Configuration

Babar_Qayyum — Tue, 27 Apr 2021 15:14:23 GMT

Dear All,

Do we have any flexibility to configure the user visit/session timeout according to the application's actual timeout instead of 30 minutes?

As per the documentation, a user session ends in one of the following ways:

When the user closes their browser. Note that user sessions don't end when a user simply closes a browser tab.
Following 30 minutes of browser/tab inactivity.
Following 6 hours of browser/tab activity.
Once the limit of 200 user actions per session is reached.

https://www.dynatrace.com/support/help/monitor/app...

How to use the JavaScript API function dtrum.endSession() ?

Can we use the same function to configure a custom timeout along with the end user sessions automatically when the user logs out?

Regards,

Babar

Re: User Session Timeout Configuration

skrystosik — Mon, 14 Jan 2019 12:26:58 GMT

I don't know any option to configure globally this parameter in Dynatrace. If you want overwrite session ending with dtrum.endSession(), developer will have to put this peace of code into js code on website. Then conditions that will execute it can be defined as you need but it might be complicated to cover all scenarios.

Sebastian

Re: User Session Timeout Configuration

Babar_Qayyum — Mon, 14 Jan 2019 12:33:29 GMT

Hello @Sebastian K.

Thank you for your prompt response. Usually, this approach no body likes, therefore, this flexibility should be done on the monitoring side as we have in AppMon.

Regards,

Babar

Re: User Session Timeout Configuration

skrystosik — Mon, 14 Jan 2019 12:38:16 GMT

So you have another good point to post RFE 🙂 I agree with you

Sebastian

Re: User Session Timeout Configuration

Babar_Qayyum — Mon, 14 Jan 2019 12:53:05 GMT

Hello @Sebastian K.

Honestly, I just started working with Dynatrace Managed as a POC and looking for the basic features.

I will post an idea regarding this so once again you can vote for it :).

Regards,

Babar