topic Re: Instrumenting mobile Applications created with Kony in Real User Monitoring

Instrumenting mobile Applications created with Kony

skrystosik — Tue, 27 Apr 2021 15:17:49 GMT

Hello,

our client has set of mobile apps created with help of Kony AppPlatform. The code is written in javascript, and then deployed to iOS and Android. Did anyone tried manual instrumentation for such platform?

Sebastian

Re: Instrumenting mobile Applications created with Kony

Julius_Loman — Fri, 18 Jan 2019 11:16:58 GMT

Did you try to instrument the app manually? It worked seamlessly for most (android) apps I've tried.

Re: Instrumenting mobile Applications created with Kony

skrystosik — Fri, 18 Jan 2019 11:20:10 GMT

I don't have access to source code. Kony is JavaScript framework that can build application as native one. I think it would be better approach to check if it possible to inject RUM there but I think I'll have to check it on some example app and my test environment.

Sebastian

Re: Instrumenting mobile Applications created with Kony

dpunz — Tue, 22 Jan 2019 10:40:12 GMT

Kony is currently not officially supported with Dynatrace. Based on some feedback we got over the last years, it seems people were successfully instrumenting it with Android and also on iOS. But I do not have any details and I also do not know which Kony versions were used.

Best regards,

Dominik

Re: Instrumenting mobile Applications created with Kony

skrystosik — Tue, 22 Jan 2019 12:52:17 GMT

It is web framework so maybe some approach with rum will be the best.

Sebastian

Re: Instrumenting mobile Applications created with Kony

JB — Fri, 23 Sep 2022 22:39:30 GMT

Hi,

I'm facing the same problem. Did you make it work?.

Regards,

Johanna

Re: Instrumenting mobile Applications created with Kony

Patrick_H — Mon, 17 Oct 2022 05:55:10 GMT

Sorry, but Kony is still not supported - we made some effort in that direction but it did not work out, so there also is no support on the horizon.