topic Re: Why are Synthetic Monitors failing after a few runs ? in Synthetic Monitoring

Why are Synthetic Monitors failing after a few runs ?

vivek_bhandari — Fri, 10 Dec 2021 07:41:54 GMT

Hi Team,

This is to raise a concern for one of our clients, where they are facing issues with Dynatrace Synthetic Monitors. After a few successful runs, the Availability monitors stop. While still in active state, there is no information available when checked. All other monitors seem to be working fine and the monitored URL is also accessible Screenshots are attached for your reference.

Re: Why are Synthetic Monitors failing after a few runs ?

pahofmann — Thu, 13 Dec 2018 16:26:19 GMT

Your license hasn't run out of DEM Units?

Re: Why are Synthetic Monitors failing after a few runs ?

Philipp_Kastner — Mon, 27 Mar 2023 10:36:09 GMT

Hi Bhandari,

This looks strange. Can you please go ahead and enter a support ticket

Thanks, Philipp

Re: Why are Synthetic Monitors failing after a few runs ?

vivek_bhandari — Mon, 17 Dec 2018 09:28:52 GMT

Thank you Patrick and Philip for your suggestions, the client is in the process of checking their licence quota for DEM. If licence consumption is not the issue, I have suggetsed them to Open a support ticket for it.

Will let you guys know what exactly what the issue was.

RegardsVivek