topic Re: Synthetic Browser Monitor & RUM session in Synthetic Monitoring

Synthetic Browser Monitor & RUM session

jashan — Mon, 29 May 2023 13:41:20 GMT

Do Synthetic monitor sessions get recorded by Real user monitoring as well?

I have a unique situation where my browser monitors are running in DT_LOWER tenant but using the production application URL. My production application servers and RUM is monitored on DT_PROD tenant. I don't see an option for synthetic users, and I can't seem to find the synthetic sessions on RUM in DT_PROD, the only user type option available is real and bot. I have also tried finding these sessions in DT_PROD RUM using IP address of my synthetic session device but couldn't find them.

Re: Synthetic Browser Monitor & RUM session

AntonioSousa — Wed, 24 May 2023 20:01:31 GMT

@jashan

Synthetic really also uses the same Javascript to monitor as RUM does. I have a similar case where I monitor synthetics from one Dynatrace environment, while there is a RUM monitoring in another tenant. Synthetic measurements don't appear as RUM sessions though.

Re: Synthetic Browser Monitor & RUM session

jashan — Mon, 29 May 2023 14:27:03 GMT

Thanks for confirming Antonio