topic Re: Private Synthetic Time increase in Synthetic Monitoring

Private Synthetic Time increase

SachinJindal — Mon, 02 Oct 2023 14:43:35 GMT

Is there any way to increase the timeout beyond 180 Sec from Private location? Our Application Page load is too slow.

Thanks

Re: Private Synthetic Time increase

AntonPineiro — Thu, 20 Jul 2023 09:01:55 GMT

Hi,

Are you talking about a Browser clickpath event?

Best regards

Re: Private Synthetic Time increase

HannahM — Thu, 20 Jul 2023 11:36:34 GMT

No, 180s is the maximum timeout for Browser Monitor event. The only way to wait longer would be to use a timed event for the 1st event and then have a 2nd event after it that wait for whatever change you need to occur on the page to move on.

Re: Private Synthetic Time increase

Slawa — Thu, 20 Jul 2023 15:15:19 GMT

What about JS code? I could works maybe

function sleep(ms) {
return new Promise(resolve => setTimeout(resolve, ms));
}
async function demo() {
for (let i = 0; i < 5; i++) {
console.log(`Waiting ${i} seconds...`);
await sleep(i * 1000);
}
console.log('Done');
}
demo();

Re: Private Synthetic Time increase

SachinJindal — Fri, 21 Jul 2023 12:17:22 GMT

How this code would help ? lets say i have a Button which is click on Next and need to wait until page is loaded which is taking 4 mins.

Thanks

Re: Private Synthetic Time increase

Slawa — Fri, 21 Jul 2023 12:42:05 GMT

step 1. click on button
step 2 in JS wait for 5 min and validate that you got some xpah/dom loaded, set assert
step3,4,5 next logic

Re: Private Synthetic Time increase

Slawa — Fri, 21 Jul 2023 12:45:34 GMT

BTW you are in private location, set desired timeout in config:
https://www.dynatrace.com/support/help/dynatrace-api/environment-api/synthetic-v2/synthetic-configuration-v2/put-configuration

{
    "bmMonitorTimeout": 1200000,
    "bmStepTimeout": 240000
}

Re: Private Synthetic Time increase

SachinJindal — Fri, 21 Jul 2023 12:49:25 GMT

does Steptimeout allow more than 180 sec on private location?

Re: Private Synthetic Time increase

Slawa — Fri, 21 Jul 2023 13:38:22 GMT

there is my config above - 240 sec

Re: Private Synthetic Time increase

SachinJindal — Fri, 21 Jul 2023 14:05:00 GMT

getting an error with 240 , seems they have validation which wont allow beyond 180.

******************************************

"path": "bmStepTimeout",
"message": "Validation failed. Value out of range.",

Re: Private Synthetic Time increase

Slawa — Fri, 21 Jul 2023 15:07:15 GMT

You can ask support/CSM, maybe you have some restriction on account level

Re: Private Synthetic Time increase

SachinJindal — Fri, 21 Jul 2023 15:39:11 GMT

@HannahM any comments on above?

Thanks

Re: Private Synthetic Time increase

HannahM — Thu, 27 Jul 2023 11:43:34 GMT

This would not work as the hard timeout for an event (step) is 3 minutes)

Re: Private Synthetic Time increase

HannahM — Thu, 27 Jul 2023 11:44:09 GMT

180s is the maximum timeout for Browser Monitor event. The only way to wait longer would be to use a timed event for the 1st event and then have a 2nd event after it that wait for whatever change you need to occur on the page to move on.

Re: Private Synthetic Time increase

HannahM — Thu, 27 Jul 2023 11:50:11 GMT

180s hard timeout per event is a platform limit. I see that Slawa was able to increase it which is odd, as I cannot find any internal documentation referring that being allowed.
Please use the option I suggested where you break the wait across 2 events instead