topic Re: Browser click-path unable to record the step in Synthetic Monitoring

Browser click-path unable to record the step

AK — Mon, 02 Oct 2023 14:54:11 GMT

Hi Folks,

I'm trying to record a click-path for one of our applications however, on the web page when I click on the button it doesn't record the associated step. (the desired operation after clicking on the button is not happening)

When I clicked on this button and checked a Developer console it said,

Uncaught TypeError: document.getElementById(...).options is not a function

After checking on this further, I got to know this IE/Edge-only application.

Is there anything we can do here by adding an event listener via JavaScript event? or achieve it by some other means. Please help here.

Regards,

Re: Browser click-path unable to record the step

Vakho — Fri, 21 Jul 2023 12:44:14 GMT

Well if your application works only in IE/Edge (which is weird) you can still perform synthetic monitoring, there are a few ways to achieve it.
1) Open Dynatrace in Edge browser and perform the same flow (you might need to install a plugin for Edge to record the session).
2) During the setup of your Synthetic monitoring you can choose which Browser technology to use in the field User agent.
3) Use script mode and add manually the actions you want to achieve.

Re: Browser click-path unable to record the step

AK — Fri, 21 Jul 2023 14:42:12 GMT

@Vakho , I will check on recommendations and see

Thanks for assistance on this.

Regards,